• Travel insurance update: Coronavirus

    With cases of the coronavirus (COVID-19) being diagnosed in various countries, customers have been calling AXA to understand how their travel insurance is impacted. You should monitor the situation through official sources such as:

    It is important to note that if you book a trip after 18th March your policy will not cover any trip under the Cancellation or curtailment charges and early return section in relation to Coronavirus. AXA will continue to cover medical costs if customers become ill in a country or region the FCO hasn’t advised against visiting.

    If you booked a trip prior to 18th March and want to understand the cover you have or want to register a claim online, see our FAQs.