Contact us

  • Contact us

    For help with your international banking, contact Lloyds Bank International

  • Help and service enquiries

  • Urgent Mortgage Support

    If you require urgent support with your mortgage as a result of the Coronavirus (COVID-19), please email us on one of the below addresses. Please provide us with your name, a contact number and your post code and we will get back to you as soon as we can:

    PhoneBank (Open 6am-Midnight UK time, 7 days per week)

    From the UK: 03457 449900
    From outside the UK: +44 (0) 1539 736626

    Internet Banking helpdesk (Open 6am-Midnight UK time, 7 days per week)

    From the UK: 03456 030955
    From outside the UK: +44 (0) 1539 741 478

    Bereavement Support (Open 9am to 5pm UK time, Monday to Friday)

  • Emergency numbers - 24/7

  • Lost and stolen debit cards

    From the UK: 0800 096 9779
    From outside the UK: +44 (0) 1702 278 270

    Declined cards or unrecognised transactions

  • Open a new account or service

  • International accounts

    New customers

    Get help selecting an account:Call: +44 (0) 1539 879740
    Get help completing the online application:Call: +44 (0) 1539 879740
    Check the progress of your application:Call: +44 (0) 1539 879747

    Existing customers

    For additional accounts, contact your International Banking adviser:Call: +44 (0) 1539 736626
    Fax: +44 (0) 1624 615408

    International savings

    International Bonus Saver Account

    Call: +44 (0) 1539 879740 

    Money Market Call Account and Fixed Term Deposits

    Call: +44 (0) 1539 879740 
    Call: +44 (0) 1539 736626 
    Island customers: Visit your local branch or contact your relationship manager 

    International investments

    New customers

    For information about our investments, please contact our sales team:From within the UK, call: 0800 735 3408
    From outside the UK, call: +44 (0)1534 845555
    Email enquiry form: Ask a question

    Existing customers

    To speak to someone about your investments, please contact our customer service team:Call: +44 (0) 1534 845 555
    Email enquiry form: Ask a question

    Write to us

    To contact us regarding International Funds by post, please write to:Address:
    Lloyds Investment Fund Managers Limited
    PO Box 311
    11-12 Esplanade
    St. Helier
    Channel Islands
    JE4 8ZU
    To contact us regarding Lifestyle Portfolios by post, please write to:Address:
    Lloyds Bank International Limited
    PO Box 195
    11-12 Esplanade
    St. Helier
    Channel Islands
    JE4 8RS

  • To ensure security for our customers and staff and to help maintain service quality, some calls may be recorded and monitored.

    Messages sent by email may not be secure and may be intercepted by third parties. For these reasons, please do not use email to send us communications which contain confidential information as we require these communications to be in writing. Please also do not use email for correspondence that needs our immediate attention - please contact our Customer Service team directly. If you disregard this warning and choose to send us confidential information, you agree that you do so at your own risk and that you will not hold Lloyds Bank responsible for any loss that you suffer as a result.