We have made improvements to your Sterling Internet Banking service. You will see a number of changes, like an enhanced design, more features and a better experience on touch screen devices.
Discover how we've improved your Internet Banking.
Your log on details have not changed, but the design of the log on page has been updated. Your accounts remain in a familiar place on the homepage. We continue to use the latest security measures to protect your money and your personal information.
There is more information on your new Internet Banking homepage, which shows your full available balance including any overdraft facility.
Click on the 'view statement' button for access to your transaction history.
Once there, you can search for a transaction with a handy link on the top of the page. Use more actions for access to your Internet Banking account features, such as standing orders and Direct Debits. The rest of your statement will look very familiar.
As well as being able to make quick transfers between your accounts, you can make payments to people or companies you've paid before from the homepage. You will see a list of all your existing payees, and you can schedule a payment from any of your accounts. Then simply enter the payment amount and click 'Continue'.
Use the new 'more actions' button to access your Direct Debits and standing orders directly from the homepage. The 'more actions' button also gives you quick access to more of your Internet Banking features and account information.
The new design will adapt to fit the screen you are using, for a better experience on touch screen devices.
A fresh new look and simpler navigation will make it easier to find the things you do most often and discover features you may not have used before.
You will also notice larger buttons that make Internet Banking simpler to use on a touch screen device.
You can make quick transfers between your accounts and pay existing recipients, all from your Internet Banking homepage.
We are always looking for ways to improve your Internet Banking experience.
With the increasing popularity of touch screen devices and a growing list of new Internet Banking functions, the time is right to refresh the design.
Take a look at our changes at a glance and watch the video to get a first look at the new look Internet Banking.
The design of Internet Banking is changing, but:
The design of the log on page will change, but your personal log on details will not be affected. However, you will be able to choose your own username to make it even easier to log on in future.
Once you log on to the improved site you will have access to tutorials and other support material to help you find your way around.
If you are having problems you can always contact us.
© Copyright 2015 Lloyds Bank International
Our products and services are offered by Lloyds Bank International Limited & Lloyds Investment Fund Managers Limited. See company Information. Whilst our services will be available to many customers, there are countries where, due to legal or regulatory restraints, we cannot provide them.
Rules and regulations made under the UK Financial Services and Markets Act 2000 for the protection of depositors and investors, including the Financial Services Compensation Scheme, do not apply to the financial services business of companies within the Lloyds Banking Group carried out from offices outside of the United Kingdom.
Lloyds Bank International Limited. Registered office and principal place of business: P.O. Box 160, 25 New Street, St. Helier, Jersey JE4 8RG. Lloyds Bank International Limited is incorporated in Jersey No. 4029 and is regulated by the Jersey Financial Services Commission to carry on deposit-taking business under the Banking Business (Jersey) Law 1991 and investment and general insurance mediation business under the Financial Services (Jersey) Law 1998. Lloyds Bank International Limited subscribes to the Jersey Code of Practice for Consumer Lending and has also notified the Jersey Financial Services Commission that it carries on money service business.
The Guernsey branch of Lloyds Bank International Limited, principal place of business PO Box 136, Sarnia House, Le Truchot, St Peter Port, Guernsey, GY1 4EN, is licensed by the Guernsey Financial Services Commission to take deposits and to carry on controlled investment business and insurance intermediary business under The Banking Supervision (Bailiwick of Guernsey) Law, 1994, The Protection of Investors (Bailiwick of Guernsey) Law, 1987 (as amended) and The Insurance Managers and Insurance Intermediaries (Bailiwick of Guernsey) Law, 2002 (as amended), respectively, and is also registered with the Guernsey Financial Services Commission as a money service provider.
The Isle of Man branch of Lloyds Bank International Limited of PO Box 111, Peveril Buildings, Peveril Square, Douglas, Isle of Man IM99 1JJ is licensed by the Isle of Man Financial Services Authority to conduct deposit-taking and investment business and is also registered as an insurance intermediary in respect of general business.
Lloyds Bank International Limited is a Jersey registered company that is a wholly owned subsidiary of Lloyds Bank plc. Lloyds Bank plc is incorporated in the United Kingdom, is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under number 119278, and is part of the Lloyds Banking Group. Lloyds Bank International Limited places funds with Lloyds Bank plc and thus its financial standing is linked to that of the group. Depositors may wish to form their own view on the financial standing of Lloyds Bank International Limited and its parent based upon publicly available information. Download Lloyds Bank International Limited’s latest annual financial statements at http://international.lloydsbank.com/legal-information/
Lloyds Investment Fund Managers Limited. Registered office: PO Box 160, 25 New Street, St Helier, Jersey JE4 8RG. Authorised by the Jersey Financial Services Commission under the Collective Investment Funds (Jersey) Law 1988.