• Island Gold Account

    A current account that gives you a range of rewarding benefits for a £9 monthly fee.

    • No minimum opening balance
    • Access to your money 24 hours a day, 7 days a week
    • A range of rewarding benefits such as Worldwide Travel Insurance*
    Contact us
  • Features & benefits

    Our Island Gold Account is your first step up into a different world of banking, with all the trimmings to make life easier. Complete with a host of added benefits, it’s a current account and more, with everything from worldwide travel insurance to discounted AA European breakdown cover – all for a monthly fee of £9.*

    • Available in Sterling.
    • Chequebook and debit card available.
    • Monthly fee of £9.
    • Card Loss Assistance.*
    • Multi trip worldwide family travel cover including, if eligible, your spouse, civil partner or partner and children.*
    • Discount on AA European Breakdown Cover.*
    • Commission-free travel money.
    • Personal loans available (subject to status)
    • Interest and fee-free overdraft of £100 (subject to application and approval).
    • International PhoneBank and International Internet banking available 24 hours a day, 7 days a week.
    • A range of local benefits and discounts.
    • Move your existing account easily from another bank or building society.
    • Overdraft available with a £10 buffer; no overdraft fees to pay if you go overdrawn (either Planned or Unplanned) by £10 or less.
    • If your account goes over its limit, you’ll have until 3.30pm (UK Time) to pay money into your account to avoid Returned Item Fees and ensure the payment goes out, but you have until midnight to avoid overdraft fees and interest. The money needs to be immediately available to use, so you could transfer money from another personal account you have with us via Internet Banking or Telephone Banking or pay in cash over the counter in branch.
  • *We only offer products from a single company, underwritten by AXA Insurance UK plc. We do not provide advice on travel insurance and we will not make comparisons with other similar products including those which you may currently hold. You will need to make your own choice about how to proceed.

    Lending is subject to status. Terms and conditions apply.

  • Eligibility

    You must be a personal customer aged 18 years or over. You must be ordinarily resident in the Channel Islands or Isle of Man.

  • Current Interest Rates

    Overdraft Interest Rates

    Interest rates from 2 October 2012

    Interest on Planned and Unplanned Overdraft Debit Balances (paid monthly) % Per Month* % EAR†
    Interest Rate £100 + 1.37 17.77
    £0 - £100 0.00 0.00

    Previous Interest Rates

    Overdraft Interest Rates

    Interest rates from 2 November 2007 to 1 October 2012

    Interest on Planned and Unplanned Overdraft Debit Balances (paid monthly) % Per Month* % EAR†
    Interest Rate 1.23 15.77

    Interest rates from 1 August to 1 November 2007

    Interest on Planned and Unplanned Overdraft Debit Balances (paid monthly) % Per Month* % EAR†
    Interest Rate 1.23 15.8
    Unauthorised Borrowing Rate 2.20 29.8

    Interest rates from 1 June to 31 July 2007

    Interest on Planned and Unplanned Overdraft Debit Balances (paid monthly) % Per Month* % EAR†
    Interest Rate 1.21 15.5
    Unauthorised Borrowing Rate 2.20 29.8

    Credit Interest Rates

    Interest rates from 1 April 2009 to 1 December 2010

    Interest on Credit Balances (paid monthly) % Per Annum Gross Rate* % Per Annum AER**
    £1+ 0.05 0.05
    £50,000+ 0.10 0.10
    £100,000+ 0.15 0.15

    *GROSS RATE: The contractual rate of interest payable before deduction of income tax at the rate specified by law.

    **AER - AER stands for Annual Equivalent Rate and illustrates what the interest rate would be if interest was paid and compounded once each year. As every advert for a savings product will contain an AER - Annual Equivalent Rate - you can compare more easily what return you can expect from your savings over time.

    †EAR: Equivalent Annual Rate excluding any changes which may be applicable

  • Charges & fees

    Monthly account fee.

    A monthly fee of £9 will apply.

    Avoiding overdraft charges.

    If your account goes over its limit you have until 3.30pm (UK time) to pay in money to avoid Returned Item Fees and ensure the payment goes out, but but you have until midnight to avoid any overdraft fees and interest.

    • If you pay in enough to clear your overdraft you will not pay any fees or interest.
    • If you only clear an Unplanned Overdraft, but are within a Planned Overdraft, you will still pay a Monthly Overdraft Usage Fee.

    The money needs to be immediately available to use, so you could transfer money from another personal account you have with us via Internet Banking or Telephone Banking or pay in cash over the counter in branch.

    Overdraft fees

    We will charge you the following fees for all overdrafts, whether Planned Overdrafts or Unplanned Overdrafts:

    Overdraft amount. Fee.
    Up to £10. No fee.
    Above £10. £6 Monthly Overdraft Usage Fee.
    Only payable if you're overdrawn by more than £10 or your agreed overdraft limit.

    We will not charge you any other fees for a Planned Overdraft but you will normally be charged interest on the amount borrowed.

    Unplanned overdraft

    If we agree to your request for an Unplanned Overdraft, we will charge you the following fees:

    Fee. Amount. Description.
    Daily fee. Unplanned Overdraft balance is You will pay a daily fee for using an Unplanned Overdraft. The amount of the fee will be worked out at the end of each day (including weekends and bank holidays) on the balance of your Unplanned Overdraft.

    We will charge you a maximum of eight daily fees in a monthly billing period.
    £10 or less. £0 (Buffer applies).
    More then £10 but less then £25. £5 a day.
    £25 or more. £10 a day.

    Returned item

    Where you do not have enough available money to make a payment and we do not agree to give you or extend an Unplanned Overdraft, you will not be able to make that payment.

    We will write to tell you we have declined your request. We will charge you the following fee:

    Returned item fee.
    £10 for each item. We will charge you up to a maximum of three Returned Item Fees a day. This fee will not be charged if the amount of the payment that we decline is £10 or less.

    Using other services*

    Stopped cheque. Free.
    Special cheque presentation. £15.
    Returned cheque.
    If a cheque paid into your account is returned to us unpaid by another bank or branch. Free.
    Statements
    We will send you regular account statements free of charge. Free.
    If you order an extra statement at a Lloyds Bank Cashpoint. Free.
    Duplicate statements. £5 per request.**
    Banker's draft (sterling). £15.
    Holding envelopes and parcels. This service is no longer available. Existing users please contact the branch.

    01534 845436 or 01534 845269 Jersey
    01481 706317 Guernsey
    01624 697113 Isle of Man
    01481 822340 Alderney
    Travel facilities
    When you buy foreign currency or foreign currency travellers cheques from us Free
    When you buy sterling travellers cheques from us 1.5%(min £3).
    When we buy from you Sterling American Express or other currency travellers cheques which you bought from us. Free.
    When we buy other travellers cheques or foreign currency from you. 1.5%(min £3).
    If you have a Premier or Executive Gold Debit Card. Free.
    If you have a Student or Graduate account. Free.
    When you buy travellers cheques or foreign currency using a Lloyds Bank Premier, Platinum, Gold or Classic Credit Card. Free.

    * Please note the information in this section applies to customers with sterling accounts only. Please contact us if you have a Euro account or US dollar account.

    ** An administration charge may be made for excessive requests.

    Cashpoint® and debit card charges*

    Service. Charges.
    When you withdraw cash in the UK, Channel Islands or Isle of Man (whether at an ATM or over the counter)
    Using your debit card or Cashpoint® card at a Lloyds Bank Cashpoint® machine or branch in the UK, Channel Islands or Isle of Man Free
    Using your debit card at a non-Lloyds Bank Cashpoint® machine or non Lloyds Bank branch in the UK, Channel Islands or Isle of Man Lloyds Bank does not make a charge but the owner of the machine may. If so, the machine will show you the amount and tell you that it will be taken from your account when you withdraw the cash.
    When you use your debit card to purchase foreign currency or travellers cheques in the UK, Channel Islands or Isle of Man
    From Lloyds Bank branches Foreign currency and foreign currency traveller’s cheques: free. Sterling traveller’s cheques: 1.5% of the amount with a minimum transaction charge of £3.00. You won’t pay this fee if you order sterling travellers cheques over the phone and collect from a branch
    From any other banks, travel agents, bureaux de change and outlets displaying the Visa sign Lloyds Bank does not make a charge but the provider of foreign currency or travellers cheques may make a charge.
    When you withdraw cash abroad (whether at an ATM or over the counter)
    Using your Lloyds Bank debit card When you withdraw cash abroad normally we convert a withdrawal to sterling on the day it is processed by Visa using the Visa Payment Scheme Exchange Rate. We will charge a non-sterling transaction fee of 2.99% of the value of the withdrawal and we will charge a non-sterling cash fee of 1.5% of the value of the withdrawal which will be a minimum of £2.00 and a maximum of £4.50. Where you elect to allow the ATM operator / financial service provider to make the conversion to sterling we will charge a foreign cash fee of 1.5% of the value of the withdrawal which will be a minimum of £2.00 and a maximum of £4.50. The provider of the foreign currency may make a separate charge for conversion.
    Using your Cashpoint® card When you withdraw cash abroad normally we convert a withdrawal to sterling on the day it is processed by Visa using the Visa Payment Scheme Exchange Rate. We will charge a non-sterling transaction fee of 2.99% of the value of the withdrawal and we will charge a non-sterling cash fee of 1.5% of the value of the withdrawal which will be a minimum of £1.50. Where you elect to allow the ATM operator / financial service provider to make the conversion to sterling we will charge a foreign cash fee of 1.5% of the value of the withdrawal which will be a minimum of £1.50. The provider of the foreign currency may make a separate charge for conversion. Please note there is no maximum non-sterling cash fee or foreign cash fee.
    When you use your debit card to make a purchase or other transaction (not cash withdrawal, foreign currency or travellers cheque purchase) in a currency other than sterling whether you are in the UK, Channel Islands, Isle of Man or abroad
    Using your Lloyds Bank debit card The amount is converted to sterling on the day it is processed by Visa using the Visa Payment Scheme Exchange Rate. We will charge a non-sterling transaction fee of 2.99% of the value of the transaction.

    * Please note the information in this section applies to customers with sterling accounts only. Please contact us if you have a Euro account or US dollar account.

    Administration fees

    We’ll be happy to respond when you ask us for help with managing your day-to-day banking – at no charge.

    But, if we have to spend a significant amount of time on a specific area, then, like professional advisers, we may charge a fee. If this seems likely, we will agree it with you before you are committed.

  • What is the minimum opening balance?

    There is no minimum opening balance for the Islands Gold Account.

    Do I have to pay a fee for this account?

    There is a monthly fee of £9 for the Island Gold Account. For this fee you get a range of rewarding benefits such as multi trip worldwide family travel cover including, if eligible, your spouse, civil partner or partner and children.

    How much can I deposit in an Island Gold Account?

    That's completely down to you. There's no limit on how much you can hold in your account.

    What currency can I open an Island Gold Account in?

    The Island Gold Account is available in Sterling only.

    How much access do I have to my money?

    You can access your money whenever you need to either in branch, over the phone using PhoneBank or Internet Banking. If you're withdrawing cash from an ATM, there is, however, a daily limit.

    Who can I speak to if I need extra information?

    For Jersey residents please call 01534 845155, Isle of Man residents 01624 638279, Guernsey residents 01481 706347 or Alderney residents 01481 822340.

    What is a Debit Card?

    What is a debit card?

    A debit card is a payment card that allows you to make transactions online and in shops for any number of goods and services, and takes payment directly from your bank account. Millions of people use debit cards, and you get one with most Lloyds Bank current accounts.

    With a debit card, you can:

    • book or buy online, in shops, or over the phone
    • take out money from any Cashpoint® in the UK, or cash machines around the world
    • use your card worldwide, whenever you see the Visa symbol
    • call us 24 hours a day if you have a problem with your Lloyds Bank debit card

    Many debit cards are now contactless, which makes paying for everyday things even easier.

    Contactless cards are designed to make your life that little bit easier. Contactless cards allow you to pay for goods up to £30 without needing to enter your PIN. Many shops, restaurants, and businesses have contactless reader devices which make transactions faster and smoother. Millions of people use contactless debit cards.

    Most contactless payments will appear in the main section of your online statement within a few days. However, some transactions may show first in the ‘View pending transactions’ section.

    Please note: Not all Contactless Card transactions appear immediately on your Online & Mobile Banking statements. If you can’t see a transaction please wait a few days for it to be added to your statement.

     

    How does contactless work?

    Contactless is a way of making paying for things swifter and simpler. If you have a contactless card and are paying for something in a shop, restaurant, or business that has a contactless reader, all you need to do is hold your contactless card over the reader to pay. If the price is under £30, you don’t need to even enter your PIN.

    The first time you use your contactless card for a transaction, you’ll need to enter your PIN. Once you've done that, all future transactions can be contactless. You need to hold your card very close to the reader (around 2 – 4 centimetres) for it to work. If the price of the transaction is over £30, you will need to key in your PIN as normal.

    For added security, every now and again you might be asked to enter your PIN for transactions under £30. This is likely to happen if you make several contactless transactions in a row.

    How to use contactless

    1. Look for the contactless symbol when paying.
    2. Simply touch your contactless card against the reader.
    3. A beep or green light shows your payment is being processed.
    4. Your payment is approved.

     

    How do I know if I have a contactless card?

    All contactless cards have the contactless symbol on them. The symbol is four curved lines radiating rightwards (a lot like a Wi-Fi symbol turned on its side). It looks like this:



    If you have this symbol on the front of your debit card, you can start using the contactless method of paying immediately.

  • * Travel insurance, breakdown cover, and Card Loss Assistance come with individual terms and conditions and limitations.

  • How to apply:

    pin

    Visit us in branch

    Visit us in branch to open an account.

    If you are a new customer, make sure you bring ID such as your original passport or driving licence, as well as proof of your address.

    Find a branch

    telephone

    Call us

    • 01534 845155  Jersey
    • 01481 706347  Guernsey
    • 01624 638279  Isle of Man
    • 01481 822340  Alderney

    Lines are open 24 hours a day, 365 days a year.

    To ensure security for our customers and staff and to help maintain service quality, some calls may be recorded and monitored.